Serenus Yachts Cloud
Customer CRM
The problem
Why it matters
Guest details are spread across inboxes and booking forms, so repeat guests are treated like strangers and follow-ups slip.
Our approach
How Customer CRM helps
A lightweight CRM built into Yacht OS, linked to reservations and enquiries from every channel.
Capabilities
What is included
- Guest and company recordsEarly access
- Enquiry and booking history per guestEarly access
- Notes and internal tagsEarly access
- Consent tracking for marketing contactEarly access
- Automated follow-up sequencesPlanned
See Customer CRM in early access
We are onboarding a small group of charter operators. Request a walkthrough with demo data.